Question 1

What is the rental fee and what does it include?

Accepted Answer

• Please see the rental pricing and included items here.

Question 2

What dates are available?

Accepted Answer

• Available dates can be found here.

Question 3

How do I reserve a date?

Accepted Answer

• In order to reserve a date, you must complete the venue rental agreement and pay the initial reservation payment. This initial payment is non-refundable and will be applied to your rental balance.

Question 4

What forms of payment are accepted?

Accepted Answer

• Cash, checks, money orders and cashier's checks are acceptable. Card payments will be charged a convenience fee of 3% of the amount paid.

Question 5

What is your cancellation policy?

Accepted Answer

• In the event that you need to cancel your reservation, we ask that you provide a written request as early as possible. You will not need to pay any outstanding balances, but any amounts already paid will not be refunded.

Question 6

May we choose our own caterer?

Accepted Answer

• You’re welcome to choose a professional caterer as long as your caterer is licensed and insured. Your caterer must have serving and cleaning staff. Food clean up can be purchased if your caterer does not provide it.

Question 7

Is there a food or beverage minimum?

Accepted Answer

• No.

Question 8

May we bring in our own alcohol?

Accepted Answer

• No. All alcohol must be purchased through Keystone Weddings & Events. Please remind your wedding party and guests that no outside alcohol can be brought into the venue. Doing so may result in the loss of your damage deposit.

Question 9

Do you provide plates, cups, silverware, or utensils?"

Accepted Answer

• No, it is the responsibility of your caterer to provide these. Please make sure your caterer does as some do not provide them.

Question 10

Can vehicles be left overnight?

Accepted Answer

• Absolutely! We want to ensure you and your guests have a safe ride home.

Question 11

Are there any restrictions on decorations? Do you allow candles?

Accepted Answer

• Wall fasteners (tape, screws, tacks, nails, staple, glue), glitter, confetti, silly string, fake snow, birdseeds and similar items are not allowed. Candles may be used but must be enclosed in glass container with the flame protected on all sides at least 2 inches around the flame and must be approved by the event manager.

Question 12

Is security required?

Accepted Answer

• For any drinking events, a professional security guard is required for events with 200 or more in attendance.

Question 13

Are dogs allowed?

Accepted Answer

• Dogs are only allowed for outdoor ceremonies and are not allowed inside the building. Dogs must be kept on a leash and someone must be responsible for them other than the bride and groom.

Question 14

Is there air conditioning and heat?

Accepted Answer

• Yes, both are available.

Question 15

What time will I have access to the venue to decorate?

Accepted Answer

• The venue will be open during your designated start time. Any other arrangements must be confirmed but may not be guaranteed.

Question 16

When do I have to remove my belongings and decorations?

Accepted Answer

• All belongings and decorations brought in must be taken out by the end of your rental period.

Question 17

What happens in case of rain?

Accepted Answer

• If weather conditions do not allow for a outdoor ceremony, it can be moved indoors.

Question 18

Are there outdoor ceremony options?

Accepted Answer

• Yes. We have 300 chairs for outdoor ceremonies and we have indoor options too.

Question 19

Is there a damage deposit?

Accepted Answer

• We require a $800 damage deposit that is seperate from your rental fee. If there are no damages/violations of the contract, the deposit will be fully refunded.